CSP Sunshine Village
Volunteer Patrol Manual

CSP volunteers at Sunshine Village (SSV) integrate fully with the professional patrol on weekends and holidays. We perform substantially the same duties as paid patrollers, with a small set of exclusions. We hold the same professional standards.

The Mountain at a Glance

Zone	Lifts (CSP scope)	Key Patrol Locations
Lowers (Village)	Wawa Quad, Standish Express, Strawberry Express, Gondola	PHQ (Patrol HQ)
Base (Bourgeau)	Gondola base station	BG Infirmary
Uppers (Village)	Angel Express, Great Divide Express, Teepee Town Luxury Express, Jackrabbit Quad	Beaver Lodge (Divide)
Goat's Eye	Goat's Eye Express, Wolverine, Sunshine Coast	Goat's Eye Infirmary, Donkey Den

Out-of-Scope Terrain

CSP does not patrol Delirium Dive or Wild West freeride zones. We also do not conduct checks or sweeps for the 16 checks/sweeps reserved for pro patrol only. When in doubt, ask your Pod Leader (PL).

Morning Briefing Checklist

• Sign in at PHQ and collect your radio — set to Ch 1 (Ops Repeater)
• Collect punch card for your assigned checks
• Confirm zone assignment (Village or Goat's Eye) with Hill Leader (HL)
• Note any terrain closures, snow safety bulletins, or racing closures for the day
• Confirm your Pod Leader and backing location for Code 6 response
• Ensure pack has: 6-17 (toboggan), 6-19 (backboard), 6-21 (trauma pack)

Equipment You Carry

Item	Notes
Radio (Ch 1)	On at all times. Ch 3 is backup if Ch 1 down.
CSP patrol pack (first aid)	Provided by SSV. Check contents at start of day.
Patrol jacket + name tag	CSP name tag must be visible.
Helmet	Required.
Avalanche transceiver, probe, shovel	Required for all on-hill days.
Black ski pants	Patroller responsibility.

• Beginner runs first: Easiest runs have highest hazard potential for novice guests — prioritize signs and markings here.
• Grooming ridges: Common around run signs. Stomp ridges flat as reasonably possible.
• Banners drift downhill: Reset Slow/Caution/Merge/Look banners to correct positions daily.
• Code 6 takes priority over morning checks. Arrange with PL to have another patroller finish your checks, or return after the C6 is clear.
• Radio Dispatch when complete (unless on Goat's Eye — PL radios once all GE checks done).

Standard Lifty Shack Checks

Item	Check
6-17 (Toboggan)	Present, accessible, in good condition
6-19 (Backboard)	Present
6-21 (Trauma Pack)	Present (where specified)
AED	Present, charged (where specified)
Vacmat	Present (where specified)
Traction splint	Present (Divide, Sunshine Coast, GE lifty shacks)

Wawa Morning Ski Checks

Standish Morning Checks

Described for solo patroller — divide if you have help.

Strawberry Morning Checks

Assiniboine Morning Checks

Angel Morning Checks

TP/Shoulder Morning Checks

Divide Morning Checks

Jackrabbit/Wolverine Morning Checks

Sunshine Coast Morning Checks

Hell's Kitchen Morning Checks

Freefall Morning Checks

Glade/After Morning Checks

Scape/Rolling Morning Checks

Southside Chutes Morning Checks

Old Chute/Wildfire Morning Checks

• Make your best effort — it's impossible to visually cover every square metre. Call and listen into trees.
• Adjacent sweeps complement each other — they are designed to cover terrain you can't see from your own sweep. Waves confirm coordination.
• Slow skiers must be off the hill before a sweep can be called clear. It is acceptable to ask slow skiers to take the easiest run down.
• Season changes: At opening/closing, some sweeps may be modified — ask your PL if in doubt.
• Sweeps use a 3-way wave system to coordinate between adjacent sweep teams at designated locations.

Wawa Ski Sweep

Standish Lifty Sweep

Standish Borderline Sweep

Assiniboine Sweep

Divide/Angel Sweep

Rock Ledges Sweep

TP/Shoulder Sweep

Sunshine Coast Sweep

Hell's Kitchen Sweep

Freefall Sweep

Glade/After Sweep

Scape/Rolling Sweep

Southside Chutes Sweep

Old Chute/Wildfire Sweep

Snuffy's Sweep

Annotated resort trail map showing patrol area names used in checks and sweeps communication.

■ Lifty Sweep (dark blue)  ·  ■ Borderline Sweep (purple)  ·  ■ Wawa Ski Sweep (light blue)

■ Assiniboine Sweep (blue-grey)  ·  ■ Divide/Angel Sweep (orange)  ·  ■ Rock Ledges Sweep (purple)  ·  ■ TP/Shoulder Sweep (green)

Goat's Eye sweep map showing patrol route coverage. Note: GE sweep leader calls Dispatch once for all GE checks.

Channel	Name	Type	Use
1	OPS RPTR	Repeater	Patrol primary — on at all times
2	GON RPTR	Repeater	Gondola
3	MNT RPTR	Repeater	Maintenance / Ch 1 backup
4	EVNT RPTR	Repeater	Events / Bourgeau
5–8	Direct channels	Simplex	Correspond to CH 1–4 without repeater
9–12	—	—	Blank
13	ALP SMPX	Simplex	Alpine Helicopters
14	SCH SMPX	Simplex	Ski School
15–16	SKI CLB 1–2	Simplex	Ski Club (coaches)

Known Radio Dead Spots

Repeaters are at Wawa Ridge, Brewster Rock, and Curve Station. Known dead spots: parts of Delirium Dive, Bye Bye Bowl, Wild West, and the Bourgeau base area. Some metal buildings also degrade signal.

Radio Technique

• Hold mic 2 inches from mouth at 45° angle — shield from wind
• Speak calmly and clearly. Confirm recipient is ready before transmitting info.
• Radio check response format: "[loudness 1–5] by [clarity 1–5]" e.g. "5 by 5, loud and clear"
• Profanity is illegal over radio (federal law)
• Never pick up radio by antenna or collar mic

Dispatch Tone Beeps

Beeps	Meaning
1 long beep	6-Alpha — Avalanche
2 medium beeps	Code 5 — Fire
3 short beeps	Code 6 — Medical/First Aid
1 short beep + "6-23 attention all radios"	Code 4 (Gondola evacuation) or Code 7 (Lift evacuation)

6-Codes (Equipment & Incident)

Code	Meaning	Code	Meaning
Code 6	Medical/First Aid	6-21	Trauma Pack
6-0	Inebriated Person	6-22	Helicopter
6-16	Snowmobile (ski-doo)	6-23	Ambulance
6-17	Toboggan	6-24	Thomas Splint (incl. 6-19)
6-18	Assistance (state # required)	6-25	Investigation Pack
6-19	Backboard	6-30	Medical Volunteer (Medic)
6-20	Doctor's Pack	6-A	Avalanche
		6-B	Severe Bleeding
		6-C	Cardiac
		6-D	Dislocation
		6-H	Head Injury

10-Codes (SSV specific)

Code	Meaning	Code	Meaning
10-4	Understood	10-33	Security Emergency
10-7	Unavailable	10-36	Time Check
10-8	Available	10-40	On Scene
10-9	Say Again	10-41	Arrival at Village or Goat's Eye Infirmary
10-12	Unauthorized Listener	10-42	Arrival at Bourgeau
10-20	Location Query	10-50	Radio Silence
10-21	Call by Phone	10-70	Status Check
10-23	All-Points Bulletin

Priority Classification

Class	Meaning
Class 1	Non-urgent / Low priority
Class 2	Important / Medium priority
Class 3	Urgent / High priority

Step 1 — Dispatch Calls the C6

Step 2 — Patrollers Declare Position

Step 3 — Responder & Backer Confirm

Step 4 — On Scene

Step 5 — After Primary Survey

Step 6 — Critical Interventions

Radio Dispatch whenever specialized equipment arrives on scene or a critical intervention is performed (e.g., O2, splinting, medication). This ensures the dispatch log is accurate for EMS handoff.

Step 7 — Transport

Step 8 — Gondola / Ambulance Warning (if needed)

Step 9 — Arrival & Handoff

EMS Stats for 6-23 (Ambulance)

Give Dispatch advance notice — say "I have stats for 6-23 when ready" and wait for go-ahead.

Item	Include
Age & sex	e.g., "55-year-old male"
Chief complaint	Nature and location of injury
Other injuries	Any secondary findings
LOC / A/Ox	Alert & oriented to: Person, Place, Time, Event (1–4)
Allergies	Medications allergic to
Medications	Current medications
Deficits	Neuro/vascular deficits distal to injury
Pertinent history	Relevant medical history
Interventions	Drugs administered, O2, splinting
Helmet	Was patient wearing a helmet?

Condition	Meaning	Actions
GREEN	Not life threatening	Standard assessment and transport. Backer may not need to come to scene.
YELLOW	Possibly life/limb threatening	Backer comes to scene. Monitor continuously. Lead patroller responsible until EMS handoff.
RED	Life threatening	All available resources respond. Lead patroller remains hands-off to maintain situational awareness. Consider ICS structure.

Parameter	Adult (normal)	Children 6–12 (normal)	Assess
Respirations	12–20 / min	18–30 / min	Rate, Rhythm, Quality. Normal/Shallow/Laboured/Noisy. If SpO₂ <94% consider O₂.
Pulse	60–100 bpm "Canmore fit": 35–60	70–120 bpm	Rate, Rhythm, Quality. Regular/Irregular, Strong/Weak.
Blood Pressure	Systolic 95–120 Diastolic 60–80	Systolic 80 Diastolic 60–80 (±20)	Systolic / Diastolic
Blood Glucose	4–8 mmol/L	4–8 mmol/L	"4–8 is great!" Consider hypoglycaemia if altered LOC.
Pupils	PEARL: Equal & Reactive to Light		Compare bilaterally
Skin	Normal colour, warm, dry		Colour, Condition, Temperature
LOC / A/Ox	Fully Alert / Verbal / Pain / Unresponsive		Person=1, Place=2, Time=3, Event=4

Conduct a primary survey on arrival at any Code 6. Use your CSP-trained ABCDE approach, adapted to SSV context.

Step	Action	SSV Notes
Scene Safety	Ensure scene is safe before approaching	Consider avalanche hazard, further fall risk, exposure
MOI	Determine mechanism of injury	High-speed impact, fall, collision — affects packaging decisions
Airway	Open and maintain airway	C-spine precautions if MOI warrants
Breathing	Rate, rhythm, quality	Altitude and cold affect respiratory assessment
Circulation	Pulse, major bleeding	Gloves on — control severe bleeding (6-B) immediately
Disability	LOC, pupils, neuro	A/Ox 1–4, pupils, distal neurovascular check
Expose/Environment	Expose injury, protect from cold	Minimize exposure time — hypothermia risk significant at SSV

Call	Script / Content
On Scene	"10-40 @ [descriptive location]"
Condition Call	"Condition [Green / Yellow / Red], [injury type], requesting [codes]"
Equipment Request	List all 6-codes needed
Transporting	"[Names] transporting [equipment] from [location] to [destination via method]"
Gondola boarding	"Online [cabin colour + number] — 20-minute warning"
Arrival at infirmary	"10-41 [Village/GE] + starting location"
Arrival at Bourgeau	"10-42 [starting location]"
If SEND activated	Notify Dispatch immediately — provide location

• Provide Dispatch: departure location, destination, patroller names, method of transport, 6-16 meeting point if needed
• Yellow and Red patients: lead patroller monitors until EMS handoff or transfer to Hut patroller
• Green patients: may be handed off to Hut patroller with full verbal report
• Verbal handoff must include: mechanism, findings, interventions, vitals trend, allergies, medications
• All patrollers at scene complete patroller comments — note time of transfer

Position	Name	Phone	Email
Patrol Leader (PL)	Mark Nodwell	403-991-4994	nodwell@gmail.com
APL Training	Jeromy Lonnen	403-333-6035	jer.bear@shaw.ca
APL At Large	Robert Walker	403-874-1779	robert.walker4@gmail.com
APL Education	Michelle Zieber	403-801-8264	zieber@telusplanet.net

Your Responsibilities

• Patrol minimum 3 weekend days/month (21 days/season) for commitment subsidy
• Complete annual CSP Zone Re-certification (16 hours)
• Attend annual SSV Returning Weekend (2 days)
• Skiing and toboggan skills evaluated at least every 3 years
• Keep patrol jacket and pack in good condition — report damage to APL Equipment

Item	Details
Roster site	sunshine.csproster.ca
Roster by	At least 1 week before shift
Report time	0800 at PHQ
Running late	Call Dispatch: 403-762-6515 (emergency) or text PL
Cancel >24h out	Email wait list + email PL/APL Roster
Cancel <24h	Call PL/HL + email SSV Dispatch night before + call morning of

All SSV internal numbers dial: 403-762-(xxxx)

Location/Role	Ext.	Full Number
Dispatch Emergency	6515	403-762-6515
Dispatch Non-Emergency	6562	403-762-6562
Security	7877	403-762-7877
Medical Infirmary	6538	403-762-6538
Mnt. Ops Manager	6540	403-762-6540
Guest Services	6525	403-762-6525
HR	6546	403-762-6546
Hotel	1173	403-762-1173
Gondola Ops	6521	403-762-6521
Utilities	6532	403-762-6532
Emp. Services	6548 / 1280	403-762-6548
GONDOLA STATIONS
Bourgeau	1127	403-762-1127
Curve	1184	403-762-1184
Goat's Eye	1134	403-762-1134
Sunshine Station	1156	403-762-1156
PATROL STATIONS
BG Infirmary	1239	403-762-1239
Goat's Eye Infirmary	1135	403-762-1135
Donkey Den (GE)	1160	403-762-1160
Beaver Lodge (Divide)	1141	403-762-1141

Lift Terminal Numbers

Location	Ext.	Location	Ext.
Angel Load	1166	Standish Load	1180
Angel Unload	1165	Standish Unload	1167
Divide Load	1173	Strawberry Load	1169
Divide Unload	1140	TP Town Load	1174
Goat's Eye Load	1175	TP Town Unload	1161
GE Unload	1177	Wawa Load	1171
Jackrabbit Load	1170	Wawa Unload	1159
Jack Unload	1179	Wolverine Load	1133
Berry Unload	1169	Wolvy Unload	1182